7 Machine
Home / Mud

gowarn.com dont bother with them!

88rxn/a2010-08-09 01:25:05 +0000 #1
there customer service sucks, when you call them out of the 100% price match guarantee and 5% discount for the online survey they put you on the back burner....

just an all out crappy business.

spread the word!

i ordered a plow kit from them december 10 and still havent even got them to ship it yet.

then when i called to ask what was going on the dude just gave me a hard time, never even considered helping me out or apologizing or anything. he insisted it was WARN's fault because the mounting base plate was the culprit holding up my order and he wouldnt bother calling to see the status of the part coming from warn. instead he said, "i can give you the number to them directly and you can be there pain in the ***". thats and exact quote from him.

so when i do finally get my parts, im going to gather all the sites i post this on and email it to them!
IBBruin2010-08-09 01:41:41 +0000 #2
Send them the information now, it may speed you order up.
nmkawierider2010-08-09 01:39:56 +0000 #3
Quote:

Originally Posted by IBBruin

Send them the information now, it may speed you order up.

I agree...do it! What are they going to do...send your money back?
tacoma_20022010-08-09 01:52:35 +0000 #4
I was actually going to order a couple Warn RT series winches for my Foreman and 300, but now I'll buy a Ramsey .

Thanks for the heads up!
tacoma_20022010-08-09 02:44:53 +0000 #5
Posting this over on the TTORA Forum as well.
DjScrimm2010-08-09 02:21:56 +0000 #6
Viper winches with amsteel!!!...
Bootlegger2010-08-09 02:34:56 +0000 #7
Mud-Throwers.com sales Warn's...you can get a discount there.
88rxn/a2010-08-09 01:52:23 +0000 #8
im def. not knocking warn themselves. just the company that sell there parts. i actually contacted warn today and they appologized for the problem and are shipping the part tomorrow morning. so from the time i order this to probably the time i get the part it will be a month!

hows that for service?
DaBrute2010-08-09 05:32:05 +0000 #9
Don't feel too bad dude, it took my stealer 3mos to get my $950 worth of Warn stuff! (Paid in advance)

His employee told me it was Warns fault too, but when i was talking with the owner he said he was waiting to do a big order from them so it would be cheaper on the shipping for him.Wudda been nice if he let me know that before i handed over the cash, oh well i can't complain ,i live in the sticks ....everythings hard to get!
bruiser quad2010-08-09 05:35:16 +0000 #10
Quote:

Originally Posted by tacoma_2002

I was actually going to order a couple Warn RT series winches .....

good luck, I only got ONE pull out of mine before it took a poo... finally got with WARN, they had me take it to a certified shop near me, seals on both sides of drum were shot, all kinds of crud had gotten in with the gears, so when I tried to put any tension on the cable the gears would bind up... They replaced all seals and entire right side of winch, along with problems of it getting stuck in free spool.....I would probably try one of the Viper or other popular winches on here with a synthetic rope for half the cost of the WARN....

now, back to our thread

Reply

Name:
Content:


Other posts in this category